Comments on: Misery, Thy Name is Verizon

By: Numbers Porell

Numbers Porell — Mon, 30 Aug 2010 04:21:16 +0000

hi all, i’m really bored on the net so you all should contact me if ya are also, strike up a convo . or possibly myspace, my name on there is melissa brown

By: Rodger

Rodger — Tue, 25 Aug 2009 23:18:08 +0000

I work at a cellphone store and I take offense to an earlier post by CR. If people used self service options, like paying bills or changing plans then stores would be less busy. If perhaps people read their bill at all, instead of just coming to the store to complain about them blindly, (catch 22) then we’d have shorter lines. We even have an automated payment machine and people still refuse to use it.

Regarding contracts and phones: Every company gives approximately $200 of real money to a new customer for signing a two year contract and is no coincidence why they charge a $200 cancellation fee.

Obviously when the customer uses this $200 of real money towards the cost of a phone, it makes the phone really cheap. Only one discount is allowed in the time-span of two years after receiving. (This is why you can’t keep resigning your contract over and over again to get discounts)

Maybe if you signed a 2 year contract with Comcast and you spilled water on your TV, you could blame them? Or maybe you could blame Best Buy for TV’s not being $40?

By: bob

bob — Thu, 02 Jul 2009 13:22:24 +0000

if you drop your phone in water whos fault is it? if you take a dump on your phone whos fault is it? its yours, its not the dealer or agent that should have to fork over a phone for the 40 dollars you payed for it when they paid retail prices for thier phones to get them in thier store so they can sell them to the masses, Think about this, if you payed 40 dolars for a phone That the guy at the store payed $380 for then who pays the difference? Take responsibility for your actions, this is whats wrong with this country, to many idiots always wanting something for free or always wanting someone else to take care of thier problems for them, get a grip ffs.

By: Al

Al — Wed, 01 Jul 2009 18:42:49 +0000

I’m a sprint customer. This essay is so painfully true that I winced in between my chuckles. I’m recommending this to more people, you’ve done a great job with these!

By: Chris Robinson

Chris Robinson — Tue, 26 May 2009 23:04:14 +0000

I recently dropped my phone into a glass of water. I was pouring the water out of my Brita while holding the phone between my ear and shoulder and it fell right in. My phone was zapped and had to be replaced. So I go to the Sprint store and tell them what happened. I said I paid $40 for this phone when I signed my contract and I’d just like to pay the $40 to replace it. Of course that didn’t happen, I had to pay $250 because I was no longer a new customer. It’s things like that, and your story on waiting in the ridiculous lines that really make me hate everything cell phone related. Too bad I’m like the rest of the world and I’m completely hooked.